LOOM & LEDGER
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Have a question regarding your order, our privacy practices, or SMS policies? Our client services team is prepared to assist you with authoritative and timely support.
Address:44 berry streetEmail: [email protected]
Phone: +1 567-234-7842
Loom & Ledger
Privacy Policy
Last Updated: October 2023
Loom & Ledger respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our website or purchase our products.
1. Information We Collect
We collect information that you provide directly to us when you make a purchase, create an account, or contact customer support. This may include your name, email address, phone number, billing and shipping address, and payment details.
2. How We Use Your Information
The information we collect is used strictly to process orders, facilitate seamless delivery, communicate with you regarding your purchases, and improve our services. We do not sell your personal data to any third parties.
3. SMS Opt-In & Mobile Data
By providing your phone number and checking the consent box, you agree to receive order updates, shipping notifications, and promotional messages via text message. You may opt out at any time by replying STOP to any of our messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, without cookies, some features of our site may not function properly.
5. Data Security
We implement rigorous industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We utilize SSL encryption for all payment transactions. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is completely secure.
6. Your Privacy Rights
Depending on your state of residence, you may have the right to request access to the personal data we hold about you, request corrections to any inaccuracies, or request that we delete your information. To exercise any of these rights, please contact our support team.
LEGAL AGREEMENT
Terms & Conditions
Please read these terms carefully before engaging with Loom & Ledger. They outline our operational policies, communication standards, and mutual legal obligations.
1. SMS Use Cases & Communications
Loom & Ledger operates an SMS messaging program designed to provide you with critical order updates, shipping notifications, and promotional offers. By opting into our messaging program, you provide explicit consent to receive recurring automated promotional and personalized marketing text messages (such as cart abandonment reminders) at the phone number you provided during checkout or sign-up. Consent is not a condition of any purchase.
2. Explicit Opt-Out Instructions
You maintain the right to cancel the SMS service at any time. To opt-out of future messages, simply reply STOP to any text message you receive from us. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been successfully unsubscribed. After this confirmation, you will no longer receive SMS messages from us. If you wish to rejoin the program, you may sign up again as you did initially.
3. Customer Support Information
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance. Alternatively, you can obtain direct support by contacting our service team at [email protected] or by referencing the contact details provided in our website footer.
4. Message & Data Rates
As standard with mobile communications, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages on a recurring basis as dictated by your interactions with our platform. If you have any questions concerning your specific text or data plan, it is best to contact your wireless provider directly.
5. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Furthermore, Loom & Ledger is not responsible for any delays in the receipt of any SMS messages connected with our program. Delivery of messages is entirely subject to effective transmission from your chosen wireless service provider or network operator.
6. Mandatory Age Restriction
You must be at least 18 years old to participate in our SMS program and to complete transactions on our e-commerce platform. By opting into our messaging program, creating an account, or making a purchase, you legally represent and warrant that you are 18 years of age or older.
7. Privacy Policy Integration
Your privacy is paramount to Loom & Ledger. We do not sell or share your mobile information with third parties for their promotional purposes. Our comprehensive data handling practices, including information collection, security measures, and user rights, are detailed in our full Privacy Policy. We encourage you to review it to fully understand your data protections.
Loom & Ledger is a premium e-commerce destination committed to exceptional quality, secure transactions, and fully transparent customer practices.
Contact Details
Address:
123 Commerce Way, Suite 400
New York, NY 10001
Email:
[email protected]
Phone:
1-800-555-0199
Legal & Compliance
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